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I N H E R I T A N C E

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Welcome to Inheritance SkinCare, LLC Customer Service

 

If you have questions about an existing order, placing a new order, or just general product information, you can e-mail us at cs@inheritanceskincare.com, or call toll free at 1-866-885-0157. Our Customer Service Representatives will be happy to answer any questions you may have.

 

To Place an Order

Phone:

864-907-8665

Leave a message 24 hours a day

Fax:

413-556-7965

Orders may be faxed 24 hours a day

Email:

cs@inheritanceskincare.com

 

Postal Mail:

Inheritance SkinCare, LLC

 

Orders Department

 

14926 Appaloosa Ave

 

Houston, TX  77084

 

To facilitate a prompt reply to your e-mail, please provide the following information:

Your Name

Phone Number

E-mail Address

Mailing Address

Fax Number

Order # (if applicable)

 

Also tell us how you would prefer us to respond. Either by e-mail, fax or phone.
 

Company Address

Inheritance SkinCare, LLC

14926 Appaloosa Ave

Houston, TX  77084

 

Customer Service Operating Hours (P.S.T.)

Monday through Friday

9:00 a.m. - 6:00 p.m.

Saturday

9:00 a.m. - Noon

Sunday

Closed

 

Shipping
We ship most orders with 72 hours, and will notify you promptly of any backorders.  Most orders are shipped US Postal Service.

 

 

Our Shipping and Handling charges to the 48 contiguous states are as follows:

 

Merchandise Total

S & H Charges

$0.00 to $80.00

$6.00

$80.01 to $160.00

$7.95

$160.01 to $240.00

$10.95

$240.01 to $400.00

$12.95

$400.01 to $560.00

$13.95

$560.01 to $800.00

$15.95

$800.01 and over

$18.95

 

We're sorry, but shipments to Alaska, Hawaii, and Puerto Rico will require additional shipping charges due to higher costs of delivery to these locations. These costs will be calculated for you when you complete the order information.

 

Next Day Air (next available business day) and Second Day Air shipping are available and can be selected on the order page. Additional costs are based on your order's weight and zip code. The amounts will be calculated for you when you complete the order information. Orders will be shipped within 72 hours, if not sooner.

 

Returns Policy

 30-day Money Back Guarantee

If for any reason you are not completely satisfied with your purchase from Inheritance SkinCare, LLC, simply return it within 30 days of receipt for a prompt and friendly refund, (less shipping and handling), or exchange. If you should need to return or exchange any item(s):

 

  1. Please return the item in manufacturer's original carton.
  2. Include a written reason for your dissatisfaction. Be sure to include your name, address, phone number and e-mail address so we may respond.
  3. When shipping merchandise back, please wrap the item(s) in a sturdy box and secure with strong tape. For your protection, insure it for its value.
  4. Address your package using legible writing. Our return address is:
  5. Inheritance SkinCare, LLC
    Returns Department
    14926 Appaloosa Ave.
    Houston, TX  77084
  6. Return the package pre-paid. (sorry, we cannot accept COD's)

 

 

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 © Copyright 2004 Inheritance SkinCare LLC

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