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Wholesalers
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Welcome
to Inheritance SkinCare, LLC Customer Service
If
you have questions about an existing order, placing a new order,
or just general product information, you can e-mail us at cs@inheritanceskincare.com,
or call toll free at 1-866-885-0157. Our Customer Service Representatives
will be happy to answer any questions you may have.
To
Place an Order
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Phone:
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864-907-8665
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Leave a message
24 hours a day
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Fax:
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413-556-7965
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Orders may
be faxed 24 hours a day
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Email:
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cs@inheritanceskincare.com
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Postal Mail:
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Inheritance
SkinCare, LLC
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Orders Department
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14926 Appaloosa
Ave
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Houston, TX
77084
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To
facilitate a prompt reply to your e-mail, please provide the following
information:
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Your
Name
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Phone Number
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E-mail Address
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Mailing Address
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Fax Number
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Order # (if
applicable)
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| Also
tell us how you would prefer us to respond. Either by
e-mail, fax or phone. |
Company
Address
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Inheritance
SkinCare, LLC
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14926 Appaloosa Ave
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Houston, TX
77084
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Customer
Service Operating Hours (P.S.T.)
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Monday through
Friday
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9:00
a.m. - 6:00 p.m.
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Saturday
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9:00 a.m. -
Noon
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Sunday
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Closed
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Shipping
We
ship most orders with 72 hours, and will notify you
promptly of any backorders. Most orders are shipped
US Postal Service.
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| Our
Shipping and Handling charges to the 48 contiguous states
are as follows: |
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Merchandise
Total |
S
& H Charges
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$0.00
to $80.00 |
$6.00 |
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$80.01
to $160.00 |
$7.95 |
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$160.01
to $240.00 |
$10.95 |
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$240.01
to $400.00 |
$12.95 |
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$400.01
to $560.00 |
$13.95 |
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$560.01
to $800.00 |
$15.95 |
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$800.01
and over |
$18.95 |
| We're
sorry, but shipments to Alaska, Hawaii, and Puerto Rico
will require additional shipping charges due to higher
costs of delivery to these locations. These costs will
be calculated for you when you complete the order information. |
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| Next Day Air (next
available business day) and Second Day Air shipping
are available and can be selected on the order page.
Additional costs are based on your order's weight and
zip code. The amounts will be calculated for you when
you complete the order information. Orders will be shipped
within 72 hours, if not sooner. |
Returns
Policy
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30-day
Money Back Guarantee
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If
for any reason you are not completely satisfied with
your purchase from Inheritance SkinCare, LLC, simply
return it within 30 days of receipt for a prompt and
friendly refund, (less shipping and handling), or exchange. If you should need to return
or exchange any item(s):
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- Please
return the item in manufacturer's original carton.
- Include
a written reason for your dissatisfaction. Be sure
to include your name, address, phone number
and e-mail address so we may respond.
- When shipping
merchandise back, please wrap the item(s) in a sturdy
box and secure with strong tape. For your protection,
insure it for its value.
- Address
your package using legible writing. Our return address
is:
| Inheritance
SkinCare, LLC |
| Returns
Department |
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14926 Appaloosa Ave. |
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Houston, TX 77084 |
- Return
the package pre-paid. (sorry, we cannot accept COD's)
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